"How could I have been doing this for 30 years and not know this? I can't believe how much money I've wasted in my life! How many good bottles guests have returned! How much wine I could have sold. This is killing me.  I wasn't going to let you in the door but I've learned more about wine in half an hour than I have in decades!"

.....A five-time "Caribbean Hotellier of the Year"